The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
SHIPPING, HANDLING AND INSURANCE -- Shipping charges include postage, handling and insurance charges.
We ship most orders on the day of purchase. Unfortunately, some orders have been lost or destroyed in transit. Please email firstname.lastname@example.org if:
1. You have not received your package within 14 days of your order.
2. Your shipment is damaged in transit (Please send a photo of the damaged mailer/package.)
Smokin Screws will resend your package (or issue a refund is so requested)